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How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Why the Insurance Industry Needs Decision Platforms

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Financial Resilience: FICO Data Shows New US Borrowers Are More Fragile

Highlighting results from FICO’s 2023 FICO® Resilience Index 2 benchmarking reports

Are Student Loan Holders at Risk as Deferments Expire?

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

Addressing Portfolio Risk in Economic Uncertainty: Part 2 (2022)

Building portfolio risk resilience into customer acquisition

Addressing Portfolio Risk in Economic Uncertainty: Part 1 (2022)

This four-part series looks at embedding portfolio risk resilience into decisions across the credit lifecycle through targeted application of the FICO® Resilience Index

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

FICO® Resilience Index - Benchmarking Portfolio Resilience

Highlighting results from FICO’s release of FICO® Resilience Index benchmarking reports for 2022

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

Simulated FICO Score Impacts from Balance Aggregation due to Mortgage Forbearance

Research shows balance aggregation results in modest impact to FICO® Scores

Measuring Financial Resilience: Edinburgh Scoring Conference

At the 2021 Edinburgh Credit Scoring conference, we will address scoring innovations that can improve decisions in all different economic scenarios

The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 2

Building resilience into customer acquisition

How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 1

This four-part series looks at embedding portfolio resilience into decisions across the credit lifecycle through targeted application the FICO® Resilience Index

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