How Vitality Fuels Customer Engagement & Loyalty
Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth
Why the Insurance Industry Needs Decision Platforms
Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help
How Insurance Companies Can Seize the Potential of AI
Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible
Financial Resilience: FICO Data Shows New US Borrowers Are More Fragile
Highlighting results from FICO’s 2023 FICO® Resilience Index 2 benchmarking reports
Addressing Portfolio Risk in Economic Uncertainty: Part 2 (2022)
Building portfolio risk resilience into customer acquisition
Addressing Portfolio Risk in Economic Uncertainty: Part 1 (2022)
This four-part series looks at embedding portfolio risk resilience into decisions across the credit lifecycle through targeted application of the FICO® Resilience Index
Insurance Microservices Provide Needed Agility Today
Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility
FICO® Resilience Index - Benchmarking Portfolio Resilience
Highlighting results from FICO’s release of FICO® Resilience Index benchmarking reports for 2022
Optimization and Automation Point the Way for Insurance Claims
In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control
Measuring Financial Resilience: Edinburgh Scoring Conference
At the 2021 Edinburgh Credit Scoring conference, we will address scoring innovations that can improve decisions in all different economic scenarios
The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly
New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 2
Building resilience into customer acquisition
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 1
This four-part series looks at embedding portfolio resilience into decisions across the credit lifecycle through targeted application the FICO® Resilience Index
Improving Predictive Power with the FICO Score 10 Suite
Analysis showed that the FICO Score 10 suite outperformed the version of FICO Score currently in use.
How to Avoid the 5 Most Common Pitfalls when Using the FICO Resilience Index
The 5 ways we have seen FICO Resilience Index misapplied and how to avoid these common pitfalls in order to accelerate successful adoption
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