Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Highlighting results from FICO’s 2023 FICO® Resilience Index 2 benchmarking reports

What do credit score high achievers have in common and what can we learn from the credit behavioral characteristics in these populations?

Building portfolio risk resilience into customer acquisition

This four-part series looks at embedding portfolio risk resilience into decisions across the credit lifecycle through targeted application of the FICO® Resilience Index

The national average FICO Score did not go up for the first time in over a decade, a trend that’s seen at the city and state level across the nation

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Highlighting results from FICO’s release of FICO® Resilience Index benchmarking reports for 2022

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

Recent increase in the average FICO® Score is reflective, in part, of impacts that the pandemic has had on U.S. consumers’ credit behavior, credit report, and credit history.

At the 2021 Edinburgh Credit Scoring conference, we will address scoring innovations that can improve decisions in all different economic scenarios

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

Building resilience into customer acquisition