Filter by:

How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Why the Insurance Industry Needs Decision Platforms

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

FICO’s Leadership in Optimization – Interview with Timo Berthold

In his interview for the podcast “Subject to”, FICO’s Timo Berthold discusses his career in computational optimization and mixed integer programming

FICO Scientist Honored at Leading Operational Research Conference

FICO’s Claudio Gambella was a member of a team awarded at EURO 2024 for its work in mathematical optimization

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

How to Fight Telecommunications Subscription Fraud

Machine Learning helps telcos prevent and protect against fraudsters

Advancing the Science of Optimization: FICO & Zuse Institute Berlin

FICO partners with Zuse Institute Berlin on critical research into mathematical optimization

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

The Power of Optimization: Solving a Dire Water Access Problem

The SEIO-BBVA prize for best applied contribution in operations research goes to a team including FICO’s Selene Silvestri

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

Poor Affordability Analytics Create a Disconnect for Telcos

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

5 Keys to Winning the Multi-Billion-Dollar CX Wars

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.