Omnichannel Communications Help Banks Serve the Neurodivergent

For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control

How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Real-Time Payments Fraud: Are New Regulations and Liability Shifts Coming?

The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Fighting Fraud with Responsible AI: My Talk with Dr. Scott Zoldi

FICO fraud expert TJ Horan talks fraud management and responsible AI with FICO's Chief Analytics Officer, Dr. Scott Zoldi

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

Orchestration to Fight the Crescendo of Scams and Fraud

Orchestration (of both data and process) is one of the most potent weapons in fighting scams and fraud, and FICO enables potent orchestration capabilities.

Explainability in Fraud Management — What to Focus On Now

Explainability in fraud management covers everything from how fraud systems work to how their models are trained to how they are fueled by the right data

5 Keys to Using AI and Machine Learning in Fraud Detection

If done properly, using AI and machine learning in fraud detection can clearly distinguish legitimate and fraudulent behaviors while adapting over time to new tactics

I, Cobot: Humans and Machines Team Up to Fight Fraud

Cobots are collaborative robots, and they're part of the way financial services fight fraud and financial crime

Join Our New Online Community to Fight Fraud & Financial Crime

The new FICO community will give you more detailed practical information to help your organization fight fraud & financial crime, and hear from fraud experts

The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

How to Choose the Right Enterprise Fraud Solution

FICO’s recent Chartis ranking as Category Leader reflects best-in-class enterprise fraud management solutions

Fraud and Financial Crimes Convergence: People and Processes

A Fireside Chat with Julie Conroy, Research Director of Aite and TJ Horan, VP of Product Management at FICO

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Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.