Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

Stay ahead in 2025 with timely analysis on banking policy predictions and strategic insights for regulatory compliance professionals

Upcoming US elections loom over the outlook for the US financial services industry, but regulations on AI, open banking and more are expected

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Open banking, BNPL, cybersecurity and AI will all be under the microscope for regulators and policymakers, but not all areas will see major action in 2023

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

From Open Banking opportunities to overdraft rules, here are my predictions for changes in public policy

Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system

Microservices are small building blocks created to accomplish a business action or decision, and can be used throughout the business to increase efficiency and improve results

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

Unless you are good at generating the right data characteristics, or features, which are relevant to your business decisions, you cannot increase the value of big data

Multiple types of data can be fed into banking systems to make better decisions - but can your system handle it?

Now is the time to move from a traditional financial company to a modern Open Banking ecosystem