Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

Stay ahead in 2025 with timely analysis on banking policy predictions and strategic insights for regulatory compliance professionals

Upcoming US elections loom over the outlook for the US financial services industry, but regulations on AI, open banking and more are expected

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Open banking, BNPL, cybersecurity and AI will all be under the microscope for regulators and policymakers, but not all areas will see major action in 2023

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

From Open Banking opportunities to overdraft rules, here are my predictions for changes in public policy

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

2021 is poised to bring about some meaningful and positive developments in Washington for the financial services industry

From safeguarding your identity to fighting money laundering, here's what I predict US lawmakers will do this year

When it comes to U.S. regulatory reforms promulgated by federal agencies, there could be some significant and welcome news for financial institutions next year.

Where do we stand on the industry’s challenge to the Telephone Consumer Protection Act (TCPA), now that the DC Circuit Court of Appeals finally issued its long-awaited decision?