How Vitality Fuels Customer Engagement & Loyalty
Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth
Why the Insurance Industry Needs Decision Platforms
Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help
How Insurance Companies Can Seize the Potential of AI
Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible
Insurance Microservices Provide Needed Agility Today
Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility
Optimization and Automation Point the Way for Insurance Claims
In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control
The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly
New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them
COVID Vaccine Fraud: Be Wary of the Scammers
Review the latest scams emerging and run through a checklist of how to protect yourself and your loved ones
VIDEO: The Galloping Growth of Merchandise Muling
Like money muling, merchandise muling isn’t new, but detective Jesse Gossmann explains how this work-from-home scam has exploded during the pandemic
5 Ways to Protect Yourself Against Tax Refund Fraud
Looking for Your Tax Refund? So Are Fraudsters.
What is the Electronic Consent Based Verification Service (eCBSV)?
Will eCBSV stop synthetic identity fraud?
5 Steps to Stop Identity Fraud and Improve the Digital Experience
Finding the right balance between security and convenience can be a challenge - here's how to approach it
The Santa Challenge 2 – Analyze All That New Data!
Santa's facing a number of challenges this year related to the pandemic. Can the FICO Platform help?
5 Ways to Combat Fraud During the Holidays
Black Friday and the holiday season will bring more fraud attempts - here's how to protect yourself
Four Wheelin’: Fighting Auto Finance Application Fraud
An estimated 10% to 15% of auto finance companies’ bad debt book classify as first-party fraud.
6 Types of COVID-19 Scams to Watch Out For
Criminals are taking advantage of the pandemic to profit from COVID-19 scams - here are some pointers
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