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Merchant Acquiring: The Fraud Landscape for Competitive Advantage

As merchant acquiring models evolve, fraud management must expand beyond traditional transaction monitoring toward a broader view of ecosystem governance

Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage

Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships

Key Considerations to Manage Bust-Out Fraud and Check Kiting

Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics

How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Why the Insurance Industry Needs Decision Platforms

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

4 Key Ways to Drive Profitability With Overlimit Authorisations

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

Using More Customer Management Tools Can Generate Millions in Incremental Profit

The benefits of active vs. passive use of FICO customer management technology are clear

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

How to Fight Telecommunications Subscription Fraud

Machine Learning helps telcos prevent and protect against fraudsters

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

Poor Affordability Analytics Create a Disconnect for Telcos

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

5 Keys to Winning the Multi-Billion-Dollar CX Wars

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

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