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Where Things Stand for FICO® Score 10T in the Conforming Mortgage Market

FICO® Score 10T historical data to be released in advance of implementation by the GSEs

The Path Forward for Fair Credit Scoring Competition

With changes underway at Fannie Mae and Freddie Mac, what could competition between credit score models mean for mortgage bankers?

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Octane Grows Lending by 36% with FICO Auto Score 10

Using FICO® Auto Score 10, Octane responsibly expands credit access and grows recreational financing by 36%.

How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Why the Insurance Industry Needs Decision Platforms

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

Determining the Next Best Action to Grow Customer Relationships

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

FICO Launches Innovative Score to Help Ukrainians Get Credit

Our initiative with regional leaders in Poland and Ukraine is aimed at improving financial inclusion and credit access for Ukrainian refugees

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

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