How Vitality Fuels Customer Engagement & Loyalty
Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth
Why the Insurance Industry Needs Decision Platforms
Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help
FICO and Client HSBC Named Finalists in 2024 Credit Awards
Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services
AI and Hyper-Personalization for the Insurance Industry
Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders
For Asia’s Insurance Sector, It’s Digitize or Die
Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order
New UK Data: Good Fraud Prevention Is Vital to Attract New Customers
FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience
How to Increase Claims Processing Automation – 5 Questions to Ask
Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it
How to Stop More Application Fraud Using Smart Technology
Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management
How to Improve Application Fraud and Originations Processes
Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes
Application Fraud: How to Prevent Losses by Busting Through Siloes
Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth
How Insurance Companies Can Seize the Potential of AI
Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible
Fraud Predictions 2024: Scams, Siloes and Upstream Polluters
These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience
How to Improve Patient Centricity for Commercial Health Plans
The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity
Enterprise Decisioning: The IT Trend That’s Transforming Banking
The drive to reduce technical debt from disconnected legacy systems is leading banks to enterprise decision platforms - with benefits for IT, the commercial team and consumers
Business Simulation for Insurance: Best Practices and Getting Started
Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.