Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them