These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification