These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

Managing UK customers to better outcomes under the FCA’s Consumer Duty will require a true platform for understanding and action

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them