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How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Why the Insurance Industry Needs Decision Platforms

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

Arresting the Deposit Decline in Indian Banking

How FICO's advanced analytics can help banks win back deposits

Unlocking Profit Potential in India's Credit Card Boom

Boosting revenue and effectively navigating risk using FICO Platform

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Empowering Lenders in India: Advanced Analytics for Debt Collection

Discover how FICO's advanced data analytics is empowering lenders in India to enhance debt collections strategies.

Top 3 Actions for Delinquency Management Alleviating Inflation Concerns

What prudent and responsible actions can we diligently deploy to face the potential fallout of inflation?

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

UK Credit Card Trends for September: Calm Before the Storm?

Monthly report on UK credit card trends shows financial prudence with spending down and percentage of payments to balance up – but will lockdown stashes save the day or fade away?

UK Credit Cards: August Data Reveals Consumer Confidence

August saw a two-year low in consumers paying less than the amount due on cards, although signs of financial pressure can be seen

What are MVD’s and Why Do They Matter?

Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.

UK Card Trends: Pandemic Savings Mask Picture of Debt

Our UK Credit Market Report of UK card trends for July 2021 reveals that there was an uplift in missed payment rates, whilst spend on cards marginally fell

The Impact of COVID-19 on Credit Card Payments

Credit card trends for payments and delinquencies show similar patterns in the US, the UK and Canada, though extra savings and government support are masking the pandemic's impact

The Impact of COVID-19 on Credit Card Trends - US, UK, Canada

Looking at trends for activity, utilization, spend, balances, usage, interest reveals new focus areas for issuers

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