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New Technology Can Detect & Prevent Scams in Real Time

Protect your customers and prevent fraud losses from various types of scams using intelligent intervention

Communicating with Your Customers to Beat Fraud

With real-time, omni-channel communications, banks can improve fraud management and customer experience with personalized outreach

How to Get Better Results from Your ‘Lift and Shift’ Project

Moving to a ‘Lift, Shift and Enhance’ strategy can deliver substantial growth and future-proof your operation

Addressing Portfolio Risk in Economic Uncertainty: Part 4 (2022)

Building portfolio risk resilience into Collections & Recovery

Addressing Portfolio Risk in Economic Uncertainty: Part 3 (2022)

Building portfolio risk resilience into customer management

How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 4

Building resilience into Collections & Recovery

How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 3

Building resilience into customer management

New Challenges for Strong Customer Authentication

While there are several viable routes to strong customer authentication, the choice of a second factor, possession, is posing problems.

Data-Driven Strategies: Looking Beyond the Commonplace

In this post, I explore the benefits of applying data-driven techniques to strategy design.

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