How to Get Better Results from Your ‘Lift and Shift’ Project
Moving to a ‘Lift, Shift and Enhance’ strategy can deliver substantial growth and future-proof your operation
Addressing Portfolio Risk in Economic Uncertainty: Part 4 (2022)
Building portfolio risk resilience into Collections & Recovery
Addressing Portfolio Risk in Economic Uncertainty: Part 3 (2022)
Building portfolio risk resilience into customer management
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 4
Building resilience into Collections & Recovery
How to Address Portfolio Risk Volatility Through Economic Uncertainty - Part 3
Building resilience into customer management
Will New FCC Rules on Robocalls Hurt Debt Collectors?
New rules on blocking robocalls could also apply to unwanted calls — a subjective categorization with unknown implications for debt collectors.
How Banks Can Help During US Federal Furlough
Banks and fintechs and other FIs have an opportunity to help customers affected by federal shutdown with flexible collection solutions.
Data-Driven Strategies: Looking Beyond the Commonplace
In this post, I explore the benefits of applying data-driven techniques to strategy design.
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