Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions

Customers and regulators are both interested in sustainable finance - here's how banks and fintechs can use automated decisions to advance their ESG goals

Using decision modelling and optimisation techniques similar to those used in navigation applications can help improve business performance by over 30%