How to Use Alternative Data in Credit Risk Analytics

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

The Impact of Regulation on Collections and Customer Care

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Why Banks’ Deposit and Savings Strategies Must Change

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

6 Tips for Debt Collection During the Household Income Squeeze

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

How to Turn UK’s Consumer Duty Compliance to Your Advantage

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

ESG Goals: Hoist Finance Makes Debt Resolution Greener

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions

Sustainable Finance: How Can Banks Make Greener Decisions?

Customers and regulators are both interested in sustainable finance - here's how banks and fintechs can use automated decisions to advance their ESG goals

Business Navigation: Taking the Optimal Route to Your Goals

Using decision modelling and optimisation techniques similar to those used in navigation applications can help improve business performance by over 30%

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