Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

As Hoist Finance shows, best practices in decision management – automation, digitization, centralization – also result in greener decisions

Customers and regulators are both interested in sustainable finance - here's how banks and fintechs can use automated decisions to advance their ESG goals

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

Using decision modelling and optimisation techniques similar to those used in navigation applications can help improve business performance by over 30%

During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.

Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.

A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.

Financial services providers are under increasing pressure to acquire and retain profitable customers. FICO subject matter experts discuss strategies, tools, and KPIs for success in this lively exchange.