Optimize your loan origination process with automation that speeds approvals, cuts costs, and improves customer satisfaction for credit risk leaders

Business outcome simulation enables business users to simulate changes to strategy and quickly make informed decisions to help reduce risk and enhance profitability

Financial services partner organizations should offer best-in-class customer communication technology, with easy implementation, ongoing management and impressive results

The ability to offer full control of affordability strategies and models to ensure agility, flexibility and transparency really matters — because it’s getting ever more complex

Talking with A-level students at Winstanley College, Wigan, gave me hope for the future of data science

From South America to South Africa, businesses are using centralized decisioning to connect with customers

Open Banking has the potential to empower more choice for millions more consumers in Europe and Africa - better analytics and breaking down banking silos will be key

Access to the broadest datasets available, investment in the right technology and application of AI and automation can be a win-win for lenders and SMEs seeking funding

Multi-channel vs. omni-channel communications may seem to be a matter of semantics, but it represents a real difference in how successful your customer programs will be

A new survey shows how many debt collectors are missing the mark in their contact strategies

The pandemic has put stress on lenders' and debt collectors' ability to meet inbound demand - here are 5 points for reviewing your abilities

New data points to problems lenders have executing customer-centric collections

The UK's financial regulator is calling for greater operational resilience - here's how collections operations can respond

During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.

Taking a forward-looking approach to debt management can help us manage the current crisis