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Loan Origination Automation: Faster Approvals, Reduced Risk

Optimize your loan origination process with automation that speeds approvals, cuts costs, and improves customer satisfaction for credit risk leaders

Digital Wallet Fraud: How It Works and How to Fight It

A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies

How Is Credit Card Fraud Changing in Europe?

The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital

3 Ways Social Engineering Undermines Fraud Defences in the UK

UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering

How to Strengthen your Organization’s Money Mule Strategy

Money mules are causing significant problems across the globe. Organizations must take proactive steps to identify and disrupt them.

How Digital Twins & Simulation Improve Credit Line Management

Business outcome simulation enables business users to simulate changes to strategy and quickly make informed decisions to help reduce risk and enhance profitability

3 Ways Spanish Banks Can Stop Fraud with Customer Communications

As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience

How to Fight Telecommunications Subscription Fraud

Machine Learning helps telcos prevent and protect against fraudsters

Poor Affordability Analytics Create a Disconnect for Telcos

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

5 Keys to Winning the Multi-Billion-Dollar CX Wars

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Meeting the Customer Affordability Challenge at Speed and Scale

The ability to offer full control of affordability strategies and models to ensure agility, flexibility and transparency really matters — because it’s getting ever more complex

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Meeting Future Leaders in AI and Machine Learning

Talking with A-level students at Winstanley College, Wigan, gave me hope for the future of data science

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