


COVID-19 Checklist for Banks: 6 Changing Fraud Patterns
As consumer spending patterns change in the pandemic, fraudsters are changing to match

COVID-19 Checklist for Banks: Managing Vulnerable Customers
New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

COVID-19 Banking Checklist: 5 Risk Recommendations
Segmentation and new variables are among the COVID-19 banking recommendations

Will New FCC Rules on Robocalls Hurt Debt Collectors?
New rules on blocking robocalls could also apply to unwanted calls — a subjective categorization with unknown implications for debt collectors.

How Banks Can Help During US Federal Furlough
Banks and fintechs and other FIs have an opportunity to help customers affected by federal shutdown with flexible collection solutions.

Russian Credit Health Keeps Rising
Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.

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