The trend of automation of call centres

Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

FICO’s capabilities in a broad range of anti-fraud functions resulted in consistently good scores across the defined categories for the Chartis enterprise fraud report.

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.

Enterprises need an identity fraud solution that meets the dynamic challenges of digital maturation, threat landscape and emerging authentication data.