The trend of automation of call centres

New rules on blocking robocalls could also apply to unwanted calls — a subjective categorization with unknown implications for debt collectors.

Banks and fintechs and other FIs have an opportunity to help customers affected by federal shutdown with flexible collection solutions.

Here are 11 simple ways for shoppers to protect themselves from Black Friday fraud while splurging on seasonal bargains.

We just completed a survey to ask thousands of consumers in the UK and US exactly what they think about those security measures and fraud processes that are designed to help them stay safe online.

Many machine learning terms are pure clickbait without any augmentation. Test yourself. Would you click on these headlines?

AI, and more specifically machine learning, are generating enormous buzz in many areas. But are these claims realistic?