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Are Student Loan Holders at Risk as Deferments Expire?

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

Simulated FICO Score Impacts from Balance Aggregation due to Mortgage Forbearance

Research shows balance aggregation results in modest impact to FICO® Scores

Low-Orbit Satellites May Improve Banking for Developing World

The next era of global digital transformation may offer cheaper, more accessible internet for all, improving banking for the developing world

Learning from Data-Driven Disruptors - Before It's Too Late

Businesses threatened by data-driven disruptors need to adopt a similarly disruptive mind-set to ensure they stay relevant to their customers

Combining 5G and Digitisation to Win More Opportunities

The speed of 5G roll-out should make better data-driven decisioning a priority for multiple industries

Simulated FICO Score Impacts due to Mortgage Forbearance

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

Truncation Bias in Score Validations: When Rejected Applications Strike Back

The set-up of a score validation can greatly influence model performance results — and sometimes inflate them

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