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Debt Collection in the Pandemic: Compassion Is Critical to Success

A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

Mobile Money: African Tech Start-Ups Catch Investors' Eyes

The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum

Risk Model Management: 8 Factors for Reassessing ECL

It's time to review your expected credit loss models and impairment analysis as part of sound model management

COVID-19 Checklist for Banks: 6 Changing Fraud Patterns

As consumer spending patterns change in the pandemic, fraudsters are changing to match

COVID-19 Checklist for Banks: Managing Vulnerable Customers

New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

COVID-19 Banking Checklist: 5 Risk Recommendations

Segmentation and new variables are among the COVID-19 banking recommendations

Russian Credit Health Keeps Rising

Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.

5 Hot Topics in Credit Scoring from Edinburgh

If you want to seek out the newest ideas in credit scoring, the best place is the annual Edinburgh Credit Scoring and Control conference.

5 Questions Risk Managers Need to Ask About PSD2

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