How to Get Better Results from Your ‘Lift and Shift’ Project
Moving to a ‘Lift, Shift and Enhance’ strategy can deliver substantial growth and future-proof your operation
Debt Collection in the Pandemic: Compassion Is Critical to Success
A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period
Mobile Money: African Tech Start-Ups Catch Investors' Eyes
The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum
Risk Model Management: 8 Factors for Reassessing ECL
It's time to review your expected credit loss models and impairment analysis as part of sound model management
COVID-19 Checklist for Banks: 6 Changing Fraud Patterns
As consumer spending patterns change in the pandemic, fraudsters are changing to match
COVID-19 Checklist for Banks: Managing Vulnerable Customers
New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them
COVID-19 Banking Checklist: 5 Risk Recommendations
Segmentation and new variables are among the COVID-19 banking recommendations
Data-Driven Strategies: Looking Beyond the Commonplace
In this post, I explore the benefits of applying data-driven techniques to strategy design.
Russian Credit Health Keeps Rising
Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.
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