How to Get Better Results from Your ‘Lift and Shift’ Project
Moving to a ‘Lift, Shift and Enhance’ strategy can deliver substantial growth and future-proof your operation
Debt Collection in the Pandemic: Compassion Is Critical to Success
A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period
Mobile Money: African Tech Start-Ups Catch Investors' Eyes
The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum
Risk Model Management: 8 Factors for Reassessing ECL
It's time to review your expected credit loss models and impairment analysis as part of sound model management
Peering Over The Edge Of The Financial Cliff
Australian banks examine options on mortgages and business lending to bridge a looming financial cliff
Data-Driven Strategies: Looking Beyond the Commonplace
In this post, I explore the benefits of applying data-driven techniques to strategy design.
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