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FICO Fraud Expert Naomi Palmer Wins Women in Credit Award

Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

Debt Collection in the Pandemic: Compassion Is Critical to Success

A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

Mobile Money: African Tech Start-Ups Catch Investors' Eyes

The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum

Risk Model Management: 8 Factors for Reassessing ECL

It's time to review your expected credit loss models and impairment analysis as part of sound model management

COVID-19 Checklist for Banks: 6 Changing Fraud Patterns

As consumer spending patterns change in the pandemic, fraudsters are changing to match

COVID-19 Checklist for Banks: Managing Vulnerable Customers

New communications tools must be combined with a focus on each borrower's financial circumstances, to identify vulnerable customers and how to manage them

COVID-19 Banking Checklist: 5 Risk Recommendations

Segmentation and new variables are among the COVID-19 banking recommendations

Authorised Push Payment Fraud – The Liability Challenge

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

Russian Credit Health Keeps Rising

Following a slide that lasted four+ years, the FICO® Credit Health Index for Russia began climbing in April 2016 and climbed another 2 points last quarter.

How to Spot Counterfeit Cards — It Takes a Network

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?

5 Questions Risk Managers Need to Ask About PSD2

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