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Debt Collection in the Pandemic: Compassion Is Critical to Success

A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

Mobile Money: African Tech Start-Ups Catch Investors' Eyes

The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum

Risk Model Management: 8 Factors for Reassessing ECL

It's time to review your expected credit loss models and impairment analysis as part of sound model management

Expanding Access to Credit Through Alternative Data

The UltraFICO Score enables lenders to make more refined credit decisions than they can with the traditional FICO Score alone.

eKYC – Why Malaysian Banks Must Act Now!

Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

$13.5M Loss Shows Why Layered Fraud Defences Matter

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.

FICO Score XD 2 and Innovations in Financial Inclusion

A key point that the experts underscored during the Financial Inclusion sessions at LendIt was that expanding financial inclusion is a win-win proposition.

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