FICO Launches Groundbreaking FICO Originations Solution, Powered by FICO Platform
After 65 Years, FICO (still) innovates and leads with our software solutions.
Debt Collection in the Pandemic: Compassion Is Critical to Success
A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period
Mobile Money: African Tech Start-Ups Catch Investors' Eyes
The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum
Risk Model Management: 8 Factors for Reassessing ECL
It's time to review your expected credit loss models and impairment analysis as part of sound model management
Collection Predictions 2021: Uncertainty and Opportunity
Four insights on the possible state of the debt collection industry in the United States
Successes from Automating Communications in Collections
Automated communications increase revenues and customer service while decreasing the cost of collections
Analytics or Human Experience? The Answer is Both
How analytics can supplement and enhance efficiencies in Collections
Collections Post-Pandemic: Ramping up Collection Activities
This is the time to look at new tools, new strategies, and new approaches to customer service.
Transforming the Customer Experience: Telecommunications
How FICO works with telecommunication providers to drive smarter, more personal customer decisions and offers.
Collections Post-Pandemic: Analytics & Automated Communications
Automated predictive and prescriptive analytics can enhance collections operations
Collections Post-Pandemic: Automating Customer Communications
Advanced, automated communication will allow organizations to reach more consumers with fewer agents.
Collections Post-Pandemic: Re-thinking the Business of Collections
Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.
Consumer Banking Predictions 2020: Expect the Unexpected
Thoughts on personal loans, consolidations and the auto industry.
Transforming the Customer Experience: Automotive Lending
How FICO works with lenders to improve the automotive lending experience
5 Ways To Provide Better Customer Service In Collections
Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?
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