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Debt Collection in the Pandemic: Compassion Is Critical to Success

A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

Mobile Money: African Tech Start-Ups Catch Investors' Eyes

The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum

Risk Model Management: 8 Factors for Reassessing ECL

It's time to review your expected credit loss models and impairment analysis as part of sound model management

11 Black Friday Fraud Tips from FICO

Here are 11 simple ways for shoppers to protect themselves from Black Friday fraud while splurging on seasonal bargains.

Stay Safe Online with These 5 Tips (Video)

We just completed a survey to ask thousands of consumers in the UK and US exactly what they think about those security measures and fraud processes that are designed to help them stay safe online.

4 Sexy Things You Need to Know About Machine Learning

Many machine learning terms are pure clickbait without any augmentation. Test yourself. Would you click on these headlines?

Machine Learning and Artificial Intelligence - Hype vs. Reality

AI, and more specifically machine learning, are generating enormous buzz in many areas. But are these claims realistic?

PSD2 - New Rules for Strong Customer Authentication

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