A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum

It's time to review your expected credit loss models and impairment analysis as part of sound model management

While the financial industry transformation features some of the same elements as their retail counterparts, its origins and intra-competitive responses are unique, and the results are still excitingly in flux.

Federal Reserve Board research concluded that "credit scores do not have a disparate impact across race, ethnicity, or gender.”