Five Emerging Strategies for Healthcare Claims Processing in 2024
These are the top challenges for health plan executives in claims processing and the innovative trends that are helping them adapt, improvise, and overcome
Unlocking Hyper-Personalization: 20 Alternative Data Sources for Insurance
From table stakes to wild cards, use these additional data sources to drive hyper-personalized insurance offers and precision risk assessment
Why NOW Is the Time to Restructure Technical Debt
A meshed API architecture and a composable set of capabilities can help you restructure and reduce technical debt
The Composable Enterprise: Trends & Benefits from Composability
Executives, digital innovators, DevOps leaders, and line of business leaders should embrace a composable business model to gain agility and other benefits
Debt Collection in the Pandemic: Compassion Is Critical to Success
A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period
Mobile Money: African Tech Start-Ups Catch Investors' Eyes
The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum
Risk Model Management: 8 Factors for Reassessing ECL
It's time to review your expected credit loss models and impairment analysis as part of sound model management
Four Key Changes in Collections Since COVID-19 Struck
Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic
Digital Customer Communications and COVID-19
Collections teams are now responsible for more customers than ever — are they ready?
Is Your Collection Operation Stepping Up to the Pandemic Challenge?
Beyond short-term impacts, portfolios, workforces and operating models are changing
Creative Ways to Help Vulnerable Customers
Can the banking industry match the innovative approaches used in utilities?
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