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Anti-Bribery and Corruption: FCPA Prosecution Trends in the U.S.

The 2020 Year in Review report from the DOJ's Fraud Section reflects a remarkable record of individual prosecutions in 2020

Challenges in Countering Trade-Based Money Laundering

Financial institutions should consider the introduction of machine learning and artificial intelligence (AI) to go beyond simple red-flag indicators of TBML.

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

The Story Behind Europe’s €1.8 Billion Card Fraud Problem

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