What Is Customer Acquisition? How to Create a Great Customer Acquisition Strategy

Customer acquisition is a strategic process to attract and convert the right buyers into paying customers, and has specific requirements in financial services

Six Trends Transforming the Auto Finance Landscape

Comprehensive, real-time risk evaluation has never been more critical in the automotive finance industry

Executive Summary: Milliman FICO® Score 10 and FICO® Score 10T Model Assessment June 2023

Milliman assessment evaluates updated FICO models coming to mortgage industry

See Customers Clearer with Hyper-Personalization at Scale

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

Hyper-Personalization Survey Highlights Boardrooms' Blind Spots

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

Canada Bankcard Industry Benchmarking Trends: Q4 2022 Update

Ready for a recession? An insider look at bankcard and consumer trends in Canada

Meet Digital Jane, She’s Your Customer and She Has High Expectations

Videos showcase how FICO Platform helps financial institutions improve customer satisfaction and build customer loyalty.

Hyper-Personalization + Prescriptive Analytics for Customer Offers

Increase conversion rates by 20%–100% while improving sales margins and customer retention with hyper-personalization, optimization and omnichannel campaigns

4 Data Best Practices for a Timeless Digital Customer Experience

Data can be a strategic asset to help you produce real time insights that will generate long-term business value, and support customer needs.

What do Customers Really Want from their Banks?

New FICO research uncovers new opportunities and competitive threats.

What is Shadow Banking? And Why Should You Know About It?

You don’t understand your customers as well as you used to.

The Importance of Customer Management Strategies in Economic Stress

Customers value companies who anticipates outcomes and offers creative solutions.

Decision Management Drives Significant Credit Card Growth

China Minsheng Bank - Response Rates Up, Costs Down.

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