Credit card insights uncover developing financial pressures affecting many Canadians

Credit card data reveals many Canadians are struggling to pay off their monthly balances

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering?

Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game

Experiments in credit management can lead to great gains in profitability and other metrics - here are four guiding principles to boost your success

The real trick to beating the bad guys, like digital disruptors, is outsmarting them

Achieving customer centricity without a decisioning platform can be as hit-or-miss as solving a Rubik’s Cube and its quintillion possible combinations

Not even a new CDxO has a magic wand to make digital transformation and customer centricity successful; it takes internal change agents to step up and lead the way

Companies worldwide are achieving their decision management, digital transformation and customer centricity KPIs thanks to “centralized decisioning.” But it needs a better name.

Data can be a strategic asset to help you produce real time insights that will generate long-term business value, and support customer needs.