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Canada Bankcard Industry Benchmarking Trends: Q2 2025  

Credit card insights uncover developing financial pressures affecting many Canadians

Canada Bankcard Industry Benchmarking Trends: Q1 2025

Credit card data reveals many Canadians are struggling to pay off their monthly balances

Canadian Bankcards: Delinquencies on Monoline Cards Are Rising

FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels

How to Increase Claims Processing Automation – 5 Questions to Ask

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

How to Improve Patient Centricity for Commercial Health Plans

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

Business Simulation for Insurance: Best Practices and Getting Started

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

Rising Delinquencies in Canada Point to Need for Stress Testing

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

Claims Automation for Health Plans: Transformation with a Small “t”

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

Canada Bankcard Industry Benchmarking Trends: Q2 2022 Update

Bank of Canada makes major rate hike and consumer inflation increases; low unemployment rate continues

Conducting Experiments in Credit Management: 4 Best Practices

Experiments in credit management can lead to great gains in profitability and other metrics - here are four guiding principles to boost your success

4 Data Best Practices for a Timeless Digital Customer Experience

Data can be a strategic asset to help you produce real time insights that will generate long-term business value, and support customer needs.

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