FICO risk benchmarking data covering roughly 90% of card transactions in Canada reveals a market at an inflection point - improving delinquencies mask structural shifts in payment

Credit card insights uncover developing financial pressures affecting many Canadians

Credit card data reveals many Canadians are struggling to pay off their monthly balances

FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels

Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders

Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

Business simulation can provide both the experimentation and the guardrails helping insurance companies explore multiple paths to success

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

By focusing on transformation with a small “t” that addresses measurable performance gaps, health plans and administrators can use claims automation to control costs and risk

Ready for a recession? An insider look at bankcard and consumer trends in Canada

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?

While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today

With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes