FICO risk benchmarking data covering roughly 90% of card transactions in Canada reveals a market at an inflection point - improving delinquencies mask structural shifts in payment

Understand what fraud analytics entail and how they leverage AI, machine learning, business intelligence and data science to improve fraud detection

FICO® Focused Language Model and FICO® Focused Sequence Model set global standards for Responsible AI, delivering measurable enterprise value

A unified decisioning platform enforces development standards to ensure AI systems are built responsibly from the ground up

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Credit card insights uncover developing financial pressures affecting many Canadians

Which works better for building credit risk models: using AI and machine learning or using traditional scorecards?

Here's how to get the full power of machine learning without losing the transparency that’s important from credit risk scorecards

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

Credit card data reveals many Canadians are struggling to pay off their monthly balances

GenAI hallucinations are primarily caused by the ways that large language models (LLMs) are built

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

We have built a data science organization that prizes creativity and operationalizes innovation for demonstrable business benefit and positive customer impact

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

Ethical AI means digging into what machine learning models are learning – which is a complex task