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FICO Fraud Expert Naomi Palmer Wins Women in Credit Award

Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

8 Risks Open Banking Poses to Financial Crime Compliance

Existing AML, counter-terrorist funding and KYC processes need attention due to the new ways third-party providers work under Open Banking

NFTs and Money Laundering - Are Fraudsters Becoming Artists?

As non-fungible tokens fetch millions of dollars in auctions, it raises questions about the connection between NFTs and AML

Illegal Wildlife Trade: What Banks Must Do

Gain insights on combatting money laundering and the illegal wildlife trade

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

Authorised Push Payment Fraud – The Liability Challenge

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

How to Spot Counterfeit Cards — It Takes a Network

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?

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