A combination of pre-emptive portfolio analysis, carefully timed triggers and well-managed contact and self-cure options can help customers make it through this difficult period

The mobile money revolution started in Africa with Vodafone and M-Pesa is picking up momentum

How are financial institutions measuring the effectiveness and success of their digital transformation? 

It's time to review your expected credit loss models and impairment analysis as part of sound model management

The UltraFICO Score enables lenders to make more refined credit decisions than they can with the traditional FICO Score alone.

Five collections curveballs we saw the pandemic throw at the industry.

A key point that the experts underscored during the Financial Inclusion sessions at LendIt was that expanding financial inclusion is a win-win proposition.