What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Hyper-Personalization: How to Blend Fraud Management and CX

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Why Banks Need Context and Orchestration to Fight Against Fraud

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Orchestration for Improved CX and Fraud Management

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

Assessing Digital Identity — You Need to Ask “Who?” AND “Why?”

As customer interactions go completely online, digital identity verification and authentication help — but sophisticated authentication can’t stop all types of fraud

Fraud Trends for 2022: Top 5 Includes "Scamdemic" and Bad Bots

FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks

Secure Digital Banking and Customer Communications

When it comes to secure digital banking, customers don’t mind if you overcommunicate - in fact, there are many areas where you can pester them a little

FICO is a Top 10 RiskTech Company in the 2022 Chartis RiskTech100® Report

FICO continues to be responsible for industry-changing innovations in AI, Financial Crime and Retail Credit Analytics.

Real-Time Payments: What’s Ahead, and How to Fight Fraud

With more than 70 billion real-time payments last year worldwide, the risk of fraud is also growing in this relatively new channel

How the Double Zero Scam Works - A Con Exposed

Two vigilantes dive deep into the workings of a popular fraud scheme

Top 5 Fraud Manager Considerations During COVID-19

Being nimble and awake to the rapid changes occurring to bank fraud will be essential.

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