Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

Learn how FICO® Score 10 BNPL and FICO® Score 10T BNPL will incorporate BNPL accounts within credit reporting frameworks

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

How to improve customer acquisition, experience, and lifetime value with a personalized, 360-degree customer view

There are clear financial and relationship benefits to open banking, and banks that act swiftly may get a competitive advantage

Inflation fatigue puts more borrowers under financial pressure

FICO is working with major Buy Now Pay Later service provider to thoroughly analyze new credit data source

Outlier or Start of a New Credit Score Trend?

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Open banking, AI and hyper-personalization are among the trends reshaping the banking landscape

Multiple Factors Impacting Scores, as Missed Payments and Consumer Debt Continue to Rise

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers