FICO’s Leadership in Optimization – Interview with Timo Berthold

In his interview for the podcast “Subject to”, FICO’s Timo Berthold discusses his career in computational optimization and mixed integer programming

FICO Scientist Honored at Leading Operational Research Conference

FICO’s Claudio Gambella was a member of a team awarded at EURO 2024 for its work in mathematical optimization

Banking Predictions 2024: AI, Composability and More

Open banking, AI and hyper-personalization are among the trends reshaping the banking landscape

Critical Steps to Improving Hyper-Personalization at Scale

Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers

Advancing the Science of Optimization: FICO & Zuse Institute Berlin

FICO partners with Zuse Institute Berlin on critical research into mathematical optimization

Top 5 2023 Trends Redefining Banking Today

FICO’s 2023 Trends Report reveals what’s impacting the financial services industry

FICO Ranks Top 5 in the 2023 Chartis RiskTech100® Report

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row

The Power of Optimization: Solving a Dire Water Access Problem

The SEIO-BBVA prize for best applied contribution in operations research goes to a team including FICO’s Selene Silvestri

Tackling the Fintech Threat: A Guide for Banks and Credit Unions

What financial institutions need to compete with fintech threat disrupters

Digital Banking: Integrate Your Data, Systems, and Processes

One of our digital banking commandments is that your organization needs to come together like a symphony orchestra in support of your customers, and that requires data integration

Secure Digital Banking and Customer Communications

When it comes to secure digital banking, customers don’t mind if you overcommunicate - in fact, there are many areas where you can pester them a little

Digital Banking Commandment: Respect Your Customers’ Data!

Here's one of the 11 commandments of digital banking: respect the fact that your customers are sharing their data with you by using it to deliver a better customer experience

Digital Banking: Humanizing the Customer Experience

While pursuing digital banking, banks have the opportunity – nay, the imperative – to focus on humanizing the customer experience, and be personable in impersonal channels

11 Commandments of Digital Banking: The Customer Journey

Great technology can’t replace an obsessive focus on and knowledge of your customers - which is why digital banking is really about insights and customer experience

Report: 2022 Trends for Financial Services

Financial institutions are preparing for 2022 by pivoting their focus towards digital transformation initiatives that add real value for their customers – and their bottom line

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