Which works better for building credit risk models: using AI and machine learning or using traditional scorecards?

Here's how to get the full power of machine learning without losing the transparency that’s important from credit risk scorecards

Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers

In 2022, FICO was granted 11 new U.S. software patents

A pragmatic approach I call Practical AI will rise in 2023 like a phoenix from the ashes of years of irrational exuberance around artificial intelligence

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row

What financial institutions need to compete with fintech threat disrupters

Helping organizations navigate the often-challenging implementation of Responsible AI as part of ESG efforts

One of our digital banking commandments is that your organization needs to come together like a symphony orchestra in support of your customers, and that requires data integration

When it comes to secure digital banking, customers don’t mind if you overcommunicate - in fact, there are many areas where you can pester them a little

Here's one of the 11 commandments of digital banking: respect the fact that your customers are sharing their data with you by using it to deliver a better customer experience

While pursuing digital banking, banks have the opportunity – nay, the imperative – to focus on humanizing the customer experience, and be personable in impersonal channels

Great technology can’t replace an obsessive focus on and knowledge of your customers - which is why digital banking is really about insights and customer experience

Financial institutions are preparing for 2022 by pivoting their focus towards digital transformation initiatives that add real value for their customers – and their bottom line

FICO continues to be responsible for industry-changing innovations in AI, Financial Crime and Retail Credit Analytics.