Artificial intelligence and machine learning models can help banks stop scams, prevent losses to fraudsters and improve customer experience

FICO awarded first place in six categories on risk and compliance technology in the 2023 Chartis RiskTech100® Report, including Innovation for the sixth year in a row

What financial institutions need to compete with fintech threat disrupters

Credit card and debit card skimming fraud is back with a vengeance in the US, while other fraud types are seeing global growth

One of our digital banking commandments is that your organization needs to come together like a symphony orchestra in support of your customers, and that requires data integration

When it comes to secure digital banking, customers don’t mind if you overcommunicate - in fact, there are many areas where you can pester them a little

Here's one of the 11 commandments of digital banking: respect the fact that your customers are sharing their data with you by using it to deliver a better customer experience

While pursuing digital banking, banks have the opportunity – nay, the imperative – to focus on humanizing the customer experience, and be personable in impersonal channels

Great technology can’t replace an obsessive focus on and knowledge of your customers - which is why digital banking is really about insights and customer experience

Financial institutions are preparing for 2022 by pivoting their focus towards digital transformation initiatives that add real value for their customers – and their bottom line

FICO continues to be responsible for industry-changing innovations in AI, Financial Crime and Retail Credit Analytics.

With more than 70 billion real-time payments last year worldwide, the risk of fraud is also growing in this relatively new channel

Top 5 takeaways from FICO 's North American consumer survey on Digital Account Opening

Two vigilantes dive deep into the workings of a popular fraud scheme

Elders today are the targets of residential real estate fraud and scams - here are tips for financial caregivers and banks to combat this rapidly growing form of financial abuse