FICO risk benchmarking data covering roughly 90% of card transactions in Canada reveals a market at an inflection point - improving delinquencies mask structural shifts in payment

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

Credit card insights uncover developing financial pressures affecting many Canadians

Credit card data reveals many Canadians are struggling to pay off their monthly balances

How to improve customer acquisition, experience, and lifetime value with a personalized, 360-degree customer view

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

There are clear financial and relationship benefits to open banking, and banks that act swiftly may get a competitive advantage

As real-time payments continue to grow globally, authorized push payment fraud scams follow. making intervention imperative

FICO's Canadian Bankcards Industry Benchmarking Trends for Q2 2024 show monolines delinquencies have reached pre-COVID levels

Traditional fraud protection methods may not be effective in protecting the unbanked and underbanked population - a more careful approach is needed

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Open banking, AI and hyper-personalization are among the trends reshaping the banking landscape

Canadian cards data for the second quarter of 2023 shows the need for lenders to project unexpected rapid shock to portfolios, staffing, and expenses

Alyson Clarke of Forrester Consulting takes a deep dive into the implications and expectations around hyper-personalization to banks and their customers