A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships

Highlighting results from FICO’s 2023 FICO® Resilience Index 2 benchmarking reports

Building portfolio risk resilience into customer acquisition

This four-part series looks at embedding portfolio risk resilience into decisions across the credit lifecycle through targeted application of the FICO® Resilience Index

Highlighting results from FICO’s release of FICO® Resilience Index benchmarking reports for 2022

Trade-based money laundering is the process of disguising the proceeds of crime and moving value using trade transactions to legitimize their illicit origins

Three new success stories show how banks are using technology and best practices to fight AML in the pandemic

At the 2021 Edinburgh Credit Scoring conference, we will address scoring innovations that can improve decisions in all different economic scenarios

Building resilience into customer acquisition

With all the expense pressures that AML programs face, corporations are seeking ways to reduce the regulatory burden, and top of mind is robotic process automation

This four-part series looks at embedding portfolio resilience into decisions across the credit lifecycle through targeted application the FICO® Resilience Index

Analysis showed that the FICO Score 10 suite outperformed the version of FICO Score currently in use.